An Amazon Tale: He Fought for His Royalties, and (Eventually) Won ....

A very dogged author relates his trying experiences with Amazon KDP and organising the payment of royalties. He does arrive at a solution, but only through sheer persistence:

“Amazon is probably the best outlet for Indie authors, but manage your expectations when dealing with their customer service.

Their help/assistance/advice to me was either inconsistent, vague, given in Amazon’s internal technical speak, incomplete, or simply wrong.

I put my latest novel up on Amazon as I did with my previous two, only this time, I put both eBook and paperback on all markets, not just Australia.

When sales started occurring, I followed those on my KDP account site.  I found their reports informative and helpful.  They gave me statistics for each marketplace and the estimated royalties.

When my Australian royalties started arriving in my Australian bank account by EFT, I thought I would find out why my sales in the other markets were not reaching me.

I then discovered those royalties could not be paid by EFT into my Australian bank account, only by cheque or wire.  Then I found that not only could an EFT transfer not happen, but that Amazon had a withdrawal threshold of 100 units for each market, e.g. US$100, CA$100, €100, or £100.

None of my book royalties in any market outside Australia is ever likely to break these thresholds, e.g. Canada royalties were CA$2.88, Eurozone (Germany)  €7.80.  So, I put the question to Amazon – how do I ever get paid these royalties?

Amazon suggested I open an account with Payoneer for each marketplace, which I did.  So, Amazon from each marketplace could now transfer my royalties to those Payoneer accounts.  However, my problem then became twofold:

  1. Payoneer does not have a banking arrangement with UK or Canadian banks. So these royalties could not be transferred to my Payoneer accounts.

  2. Then I discovered that Payoneer also has a withdrawal threshold of US$50 per transfer.

Finally, a solution:

  1.  In your KDP account go to the Getting paid tab.

  2. In your non-US/non-Australian accounts, change your payment method to your US$ account and transfer any outstanding royalties in those other non-US accounts to the US$ account.

  3. Under your Amazon US account, click and highlight every tag except Amazon.com.au.

  4. All royalties from sales in all those other marketplaces will now be currency converted into your US$ account.

  5. If or when your US$ account balance reaches above US$100 you can transfer to your Australian bank account.

  6. In my case, I have my Amazon US$ account balance transferred to my Payoneer US$ account (lower withdrawal threshold). Amazon’s US$100 withdrawal threshold does not apply here.”